The business of our customers is as important to us as our own.  To ensure the  success of our SpineSix partners, we offer support services designed to assist in making your SpineSix investment as rewarding as possible.

Clinical Support
Clinician knowledge is instrumental in maximizing the benefits of the SpineSix to your patients. Our highly skilled clinical support staff offers extensive services to ensure SpineSix operators have a full understanding of the device so they can provide optimal care for their patients.We have produced a training video, broken down into user friendly sections, which will be left at your facility for viewing anytime, in addition, the training video can be viewed in its entirety on our website. This video, when used in conjunction with the operators manual, will provide you and your staff with the necessary skill required to operate the SpineSix in the most efficient and effective way. Additionally, our clinical education department is available for telephone support to answer any questions that may arise during your workday.

Marketing Support
Our business development department is committed to helping you promote your practice and the addition of  the SpineSix to your list of offered services. We focus on initiatives that will contribute to the growth and increased utilization of your business, and strive to make the process as quick and easy as possible, leaving you more time to focus on your patients. We can provide expert guidance and resources for promoting your practice within the medical community, which will ultimately lead to increased referral streams and market share. We offer pre-written content and layout templates, branded with your personalized information and geared towards patient and physician education, utilization and retention. Adding the SpineSix to your practice will add differentiation and value within your community, MediCepts will help you capitalize on that.

Technical Support
Purchasing a SpineSix is only the beginning of our relationship with our customers. The  care and quality that goes into the manufacturing process of the SpineSix is unsurpassed, and that extends to our technical suppport department as well. Utilizing advanced and proprietary technology, every SpineSix is monitored remotely via a VPN, ensuring that our customers and their patients get the most from their SpineSix. Units can be monitored and diagnosed worldwide, which virtually eliminates any downtime of the machine. All SpineSix units come with a standard warranty ensuring peace of mind in your investment, confidence in the product, and the satisfaction of our customers. Our technical support department is always available by phone to answer any questions that our customers may have.